Experience

Consultant/Freelancer (2016 – 2018)
iOS Development, Web/CMS Development, Instructional Technology

  • Designed and developed iBeacon powered iOS app and custom backend (in Swift) for on-boarding new employees
  • Developed templates and migrated college website to new content management system

Director, Educational Technology Services (2015 – 2016)
Pellissippi State Community College – Knoxville, TN

  • Planned, organized, directed and evaluated the administrative, educational, instructional and technical activities and services of the Educational Technology Services (ETS) department
  • Managed all AV and smart classroom services and multimedia production activities, as well as all technical services supporting the college’s performing arts center
  • Managed all distance learning services, including off-site ITV and telecourse services and online classes
  • Worked with CIO to develop and implement long-range program goals and plans for the college’s distance learning program
  • Provided support for innovative projects that facilitate learning, utilizing multimedia and emerging technologies
  • Developed and implement plans for training in course development, course delivery, and course evaluation

Instructional Technology Specialist (2009–2015)
Pellissippi State Community College – Knoxville, TN

  • Served as administrator for the school’s learning management system (LMS), Desire2Learn (D2L); responsible for providing group and one-on-one D2L training opportunities for faculty and staff
  • Designed and facilitated workshops on multimedia creation, online instruction, mobile device usage, accessibility for online course content, and more
  • Routinely led in-service sessions on educational technology tools and mobile learning
  • Provided training and support for the college’s New Emerging and Experimental Technology (NEXT) classroom
  • Worked closely with vendors to implement new tools and services for faculty and staff, including a lecture capture initiative, plagiarism detection LMS integration, streaming media services, publisher/LMS integration, and more
  • Elected president of college administrative council (2013-2014); member of professional development, faculty development, accessibility, instructional development and online leadership committees
  • Mobile Fellows recipient and co-host of Mobile Talk podcast; creator of “Beacon Quest” and “QR Quest” (iOS digital scavenger hunt apps)

Adjunct Instructor, WEB2710: Web Design for Mobile Devices
Pellissippi State Community College – Knoxville, TN

  • Taught mobile first web design, responsive web design, geolocation, device and feature detection, multimedia display using HTML5, and more
  • Provided hybrid instruction (classroom and online); incorporated online synchronous video sessions, app-based assignments, and social media activities

Interactive Technology Manager (2007–2009)
UT Federal Credit Union • Knoxville, TN

  • Designed and developed a content management system (CMS) for the organization’s primary website and student-centered websites
  • Launched the credit union’s mobile initiative and developed the organization’s first mobile app
  • Supported UTFCU Corporate Training initiatives by creating an internal employee blog using Microsoft SharePoint, developing an iPod-based training system, and producing an internal policies and procedures website
  • Maintained digital signage system and created graphics for multiple branch locations
  • Launched synchronous training platform allowing multiple branches to participate in company-wide training events

Technology Development Coordinator (2004–2007)
East Tennessee State University • Johnson City, TN

  • Coordinated the efforts of several university departments to launch one of the region’s first iTunes U programs
  • Assistant instructor for Faculty Technology Leadership program, a two-semester post-graduate instructional technology course for ETSU faculty
  • Developed and taught a number of technology workshops on subjects such as podcasting, video editing, audio editing, graphic design, and web development
  • Created multimedia projects and presentations for academic departments, administrative offices, and instructors

Education

iOS Immersive
General Assembly – Santa Monica, CA
November 2016

Master of Arts, English
East Tennessee State University – Johnson City, TN
May 2006

Bachelor of Arts, English
East Tennessee State University – Johnson City, TN
December 2002

Awards

  • President of Administrative Council 2013-2014
  • 2011 Outstanding Administrator at Pellissippi State Community College
  • LERN Certified Faculty Developer
  • Featured speaker at Austin Peay State University’s Innovative Professor Conference
  • Regular presenter at Desire2Learn’s annual user conference
  • Recipient of Mobile Fellows internal grant